1. Introduction

At Akaal Care Services Limited, we are committed to protecting your privacy and ensuring transparency in how we collect and use your data. This Cookie Policy explains how and why we use cookies and similar technologies on our website. It also outlines your rights and choices regarding their use.

By continuing to use our website, you consent to our use of cookies in accordance with this policy — unless you have disabled them via your browser or cookie preference tool.

2. What Are Cookies?

Cookies are small text files that are downloaded to your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to help websites function effectively, remember your preferences, and provide information to website owners to improve performance and user experience.

Cookies can be classified in several ways:

3. Types of Cookies We Use

We use the following categories of cookies on our website:

1. a) Essential (Strictly Necessary) Cookies

These cookies are required for the website to function and cannot be switched off. They include:

• Security features
• Accessibility settings
• Session management

Without these cookies, parts of the website may not function properly.

1. b) Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website, enabling us to measure and improve performance. For example:

• Tracking page visits and bounce rates
• Monitoring traffic sources
• Identifying technical errors

We use trusted analytics tools, such as Google Analytics, which may set third-party cookies in accordance with their own privacy policies.

1. c) Functionality Cookies

These cookies enhance website functionality and personalisation by:

• Remembering your location or language preferences
• Retaining login details or form inputs (if enabled)
• Customising content based on past behaviour

While not essential, these cookies improve your experience on our site.

4. Managing Your Cookie Preferences

You have full control over which cookies are stored on your device. You can manage cookies in the following ways:

1. a) Via Our Cookie Banner

When you first visit our website, a cookie banner will appear asking for your consent to set non-essential cookies. You may:

• Accept all cookies
• Reject non-essential cookies
• Customise your cookie preferences

You can change your consent preferences at any time by accessing the cookie settings at the bottom of the website.

1. b) Through Browser Settings

You can also manage or delete cookies via your browser’s settings. Most browsers allow you to:

• View and clear cookies
• Block third-party or all cookies
• Receive alerts when cookies are being set

Refer to your browser’s help section for instructions on how to configure your preferences:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

Please note that disabling essential cookies may impair website functionality.

5. Third-Party Cookies and External Services

Some cookies on our website may be set by third-party services. These may include:

• Embedded videos (e.g. YouTube)
• Analytics providers (e.g. Google)
• Social media sharing tools

We do not control the settings or data collected by these providers. Please refer to their individual privacy and cookie policies.

6. Updates to This Policy

We may update this Cookie Policy from time to time in line with changes to legal requirements, technology, or our services. When updates are made, the “Last Updated” date at the top of this page will be revised.

We encourage users to review this policy regularly to stay informed about how we use cookies and how they can manage them.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact:

📧 Contact@akaalcareservices.com
📍 Akaal Care Services Limited
Unit 7-8 Freeth St, Birmingham, B16 0QZ